Logging operator feedback in work instructions
Are you still tracking issues and feedback on Post-its, scrap paper, or in Excel? At first, it seems to work. But when things get busy, it gets pushed aside. Who was responsible for which issue? What's the status? Has it been picked up? Nobody knows for sure. Critical feedback, about a design flaw, a recurring production error, or an unclear step in a work instruction, gets buried. Meanwhile, the same mistake repeats itself. Engineers and operators work past each other, without anyone noticing. With Baseboard, operator feedback is captured directly in the work instruction, visible to everyone who needs it.
Log feedback directly from the work instruction
In Baseboard, you capture feedback at the moment you notice it, directly in the step of the work instruction where it's relevant. Whether it's a suggestion for the design team, a product deviation, or an unclear instruction step: one press of a button, and it's recorded. The feedback is automatically forwarded to the right person. No loose messages, no forgotten notes. Engineering and production work with the same up-to-date information.
Manage alle open issues in one place
All captured feedback is collected in a central overview. You can immediately see who is responsible, what the status is, and what the priority is. Whether it concerns a product, process, or series-related issue, everything is traceable and linked to the right person. This way, you actually close the feedback loop, instead of just extending it.
Also read how to capture work instructions in Baseboard.
