Operator
Operators and mechanics are specialists in their field. They know exactly how to assemble a product. Outdated work instructions and lost feedback cause confusion in the workplace.
Working with the latest information
‘I spend most of my time searching for documents and parts.’
Operators and technicians struggle daily with outdated, printed work instructions that do not match current product specifications. They waste valuable time searching for the right parts because bills of materials are not up to date or inconsistent with what is actually needed. Their valuable feedback on assembly problems, quality issues and process improvements often disappears into a black hole, causing the same problems to recur time and time again. Without real-time instructions and structured feedback loops, operators continue to work with suboptimal information while their expertise remains underutilised.
Baseboard gives operators access to the latest digital work instructions that are automatically updated when changes occur. The system shows which parts are needed in real time, eliminating search time. Integrated feedback tools allow operators to report problems immediately, add photos and make suggestions. This feedback is automatically forwarded to the right people, and operators receive updates on the progress of their reports.
We recognise operators as a valuable source of knowledge by systematically recording their practical experience. Their observations about assembly challenges and quality issues are used to improve processes and adapt instructions. This creates a learning cycle in which operators feel heard and actively contribute to process improvement, while their daily work runs more smoothly thanks to better information provision.
